Incident affecting new trial creation

Incident Report for Checkfront

Resolved

There has not been any increase in error rates, and service has been fully operational since the fix was implemented.
Posted May 03, 2021 - 12:14 PDT

Monitoring

Our systems team has implemented a fix to the issue impacting new trial account creation, and service has been fully restored.
Posted May 03, 2021 - 11:46 PDT

Identified

We have identified an infrastructure issue affecting new trial account creation. Our systems team is investigating the root cause and is working to restore full service.
Posted May 03, 2021 - 11:14 PDT
This incident affected: Canada (northamerica-northeast1), Europe (europe-west1), Australia (australia-southeast1), US (us-west1, us-central1, us-east1), Asia (asia-northeast1), and www.checkfront.com.