NextGen Account Access Outage

Incident Report for Checkfront

Resolved

This incident has been resolved.
Posted Mar 14, 2026 - 10:19 PDT

Monitoring

The domain has been renewed and DNS is now resolving correctly. We are monitoring the subdomains to ensure stability and will provide updates if any issues are detected.
Posted Mar 14, 2026 - 10:15 PDT

Identified

We identified that some subdomains were unreachable because the bookingplatform.app domain registration had lapsed, breaking DNS resolution. The domain has now been renewed and all subdomains are resolving correctly.
Posted Mar 14, 2026 - 10:13 PDT

Investigating

We are currently investigating this issue.
Posted Mar 14, 2026 - 09:32 PDT
This incident affected: Canada (northamerica-northeast1), Europe (europe-west1), Australia (australia-southeast1), US (us-west1, us-central1, us-east1), and Asia (asia-northeast1).