Operators are able to access their accounts again and the issue has been resolved.
Posted Dec 06, 2023 - 13:29 PST
Monitoring
Our team has implemented another fix and accounts appear to be coming back online. Please try a browser cache refresh if you continue to observe the error.
We are currently monitoring the situation.
Posted Dec 06, 2023 - 11:27 PST
Update
We are continuing to investigate this issue.
Posted Dec 06, 2023 - 10:49 PST
Investigating
We appear to be encountering more errors, so our team is continuing to investigate the situation.
Posted Dec 06, 2023 - 10:45 PST
Monitoring
Our team has identified the issue and a fix has ben implemented. We are currently monitoring the situation.
Posted Dec 06, 2023 - 10:41 PST
Investigating
When logging into Checkfront, operators are experiencing an 'Account Not Found' error. This appears to be isolated to European accounts, but we are currently investigating the situation.
Posted Dec 06, 2023 - 10:39 PST
This incident affected: Canada (northamerica-northeast1), Europe (europe-west1), Australia (australia-southeast1), US (us-west1, us-central1, us-east1), and Asia (asia-northeast1).